Accessibility Statement for Flowers Wandsworth
Ensuring Accessible Flowers Wandsworth for Every Customer
At Flowers Wandsworth, we believe that everyone deserves to experience the beauty of flowers, regardless of their abilities or circumstances. We are committed to making our online flower ordering platform accessible to all customers in Wandsworth. Our mission is to remove barriers and create an inclusive online experience where every customer can confidently browse, select, and order flowers from Flowers Wandsworth with ease.
Our Commitment to WCAG 2.1 AA Compliance
We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognised standards set the benchmark for digital accessibility, ensuring our website is usable by people with a wide range of abilities and assistive technologies. Our team regularly reviews Flowers Wandsworth's website and takes necessary steps to meet and exceed these accessibility guidelines as technologies and standards evolve.
Screen Reader Compatibility
To support customers who rely on assistive technologies, we have optimised the Flowers Wandsworth website for screen reader compatibility. This includes proper use of semantic HTML, descriptive alternative text for images, clear headings, and logical navigation. Our site is tested to ensure that key information about our flowers and services is easily interpreted by screen readers, making it simple for everyone in Wandsworth to order flowers online without encountering unnecessary obstacles.
High Contrast Design for Better Readability
We understand that visual clarity is essential for customers with low vision or colour sensitivity. The Flowers Wandsworth website has been designed with high contrast elements to improve readability and reduce eye strain. Text and backgrounds are chosen for maximum legibility, so customers can confidently read product descriptions, help pages, and complete their flower orders online, regardless of their visual requirements.
Continual Improvements and Feedback
Accessibility is an ongoing process. At Flowers Wandsworth, we routinely review our digital presence to identify areas for improvement. We welcome feedback from our Wandsworth customers and value their input, as it helps us create a better and more accessible online flower shopping experience. If you encounter any difficulties when using our website—whether it's related to navigation, content visibility, or order completion—we want to hear from you. Your feedback is instrumental in helping us deliver accessible flowers Wandsworth residents can enjoy with confidence.
Contact Us Regarding Accessibility
Your experience matters. If you face any accessibility barriers or require assistance to order flowers online from Flowers Wandsworth, please reach out to our customer service team. We are dedicated to providing prompt support and will do our utmost to address your concerns. Whether you need help placing an order, accessing information about our flowers, or navigating our website, our team is ready to assist you.
Accessibility for All: Our Promise to Wandsworth
We believe that accessible flowers Wandsworth services enrich our entire community. Our ongoing commitment to digital accessibility helps ensure that all our local customers—regardless of ability—can enjoy the convenience, beauty, and joy of ordering flowers online. Thank you for choosing Flowers Wandsworth. We look forward to continuing to support every customer on their floral journey.
